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Our People

Bicky Del Pozo

Head of User Experience

Madrid, Spain

If there is anything that defines life for Bicky, it is the intensity with which she pursues her passions. After nine years working at Nurun, her involvement with projects, clients, and her team remains as intense and as passionate as the first day. She has worked with clients such as BBVA, Bankinter, ING, Caja Madrid, Arbora & Ausonia, Natura Bissé, L'Oréal, Nespresso, Red Bull, Seat, and Clínica Universidad de Navarra, among others. As Head of User Experience, Bicky’s keen power of observation, together with her deep understanding of people and her attention to detail, allow her to uncover human-centered solutions that go beyond the creation mere tools: her aim is to help clients convey emotions and love to consumers and users.


  • Lean Innovation
  • | Mobile
  • | Multi-screen
  • | E-Commerce and Transactional
  • | User Experience


  • Financial Services
  • | Retail
  • | Healthcare